HEAR BETTER. LIVE BETTER.
We always accept new patients and look forward to helping you on your hearing health journey.
REASONS TO OPT FOR OUR SERVICES
Doctor of Audiology at every appointment
Independent audiology clinic
One-stop for all your hearing and ear needs
Prioritizing excellent audiological best practices
Trusted by many physicians and affiliated professionals.
Authorized 3rd Party Vendor
- Assistive Devices Program of Ontario (ADP)
- Veterans Affairs Canada (VAC)
- Workers Safety and Insurance Board (WSIB)
- Ontario Disability Support Program (ODSP)
- Interim Federal Health Program (IFHP)
- Non-Insured Health Benefits (NIHB) [WestEnd clinic]
Competitive prices
Services offered in English and French
Fill in the contact-us form to request a callback regarding any of our services.
MEET OUR CERTIFIED AUDIOLOGIST, DOCTOR OF AUDIOLOGY
As part of her commitment to professional development, Genia regularly participates in training programs and is a regulated member of the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO). She also holds certifications from Speech-Language & Audiology Canada (SAC) and the Canadian Academy of Audiology (CAA). Additionally, she is certified in Tinnitus Retraining Therapy (TRT) and Cerumen (earwax) Management, adhering to best practices and the CASLPO code of ethics.
Her academic credentials include a Doctor of Audiology (Au.D) with honours from A.T. Still University, a Master of Health Science (M.Sc.S.Aud) with honours in Audiology from the University of Ottawa, and a Bachelor of Science (B.Sc) with honours from the University of Montreal. Originally from Ukraine, Genia provides audiological services in English, French, Ukrainian, and Russian.
Genia immigrated to Canada at 12 years old and discovered her passion for audiology in Montreal. After working for global hearing companies in Ottawa, she founded and operates the Ottawa Hears Audiology, Tinnitus, and Hearing Aid Centre. Her family taught her perseverance, inspired by her surgeon grandfather. Genia thrives in high-paced environments, continuously learning and evolving. Outside of work, she enjoys nature, hiking, kayaking, and spending quality time with her husband, two kids, family, and friends.
TESTIMONIALS
A Note on the Absence of Testimonials on Our Site.
AUDIOLOGY SERVICES
- Medical diagnosis of hearing loss and tinnitus
- Hearing loss management and monitoring
- Hearing conservation
- Tinnitus Assessment and Solutions: Comprehensive evaluation and personalized treatment plans.
- Tinnitus Retraining Therapy (TRT): Specialized therapy to manage and reduce the impact of tinnitus.
- Auditory Processing Assessment: Evaluations available for both adults and children aged 7 years and older.
- Earwax Removal: Utilizing ENT-approved methods for safe and effective removal.
- Hearing Aid Selection and Fitting: Incorporating Real-Ear Measurement (REM) for precise fitting and optimal performance.
- Electroacoustic Assessments: Evaluating the performance of hearing aids.
- Custom Ear and Hearing Protection Molds: Customized fittings for effective noise protection.
- Otoacoustic Emissions Testing (DPOAE, TEOAE): Assessing inner ear health.
- Hearing Aid Repair and Maintenance: Ensuring ongoing optimal performance.
Hearing assessment for adults and children
We use state of the art diagnostic tools to provide the most accurate hearing assessment for our
patients.
Earwax management
We offer gentle earwax management services for adults and children 5 years and older. These procedures are as sophisticated as those used by otolaryngologists (ENT specialists). Methods like micro-suction, curettage, and irrigation are known for their safety and effectiveness.
Tinnitus solutions
In the realm of tinnitus treatment, we continuously enhance our expertise. We proudly hold accreditation in Tinnitus Retraining Therapy (TRT) from the Jastreboff Hearing Disorders Institute in Maryland. This internationally recognized method boasts a remarkable 94% success rate in effectively managing tinnitus.
Custom ear plugs
Our premium custom ear plugs, tailored to your ears, help prevent hearing damage in loud environments by reducing sound to a safe level, while maintaining natural sound quality. Ideal for law enforcement, hunters, swimmers, musicians, light sleepers, and noisy occupations. Available in a range of colors.
FEES
About our Pricing
Ottawa Hears Audiology adheres to the regulated fees set by Speech-Language and Audiology Canada (SAC) to ensure high-quality, fair,
and accessible care for all our clients. Speech-Language and Audiology Canada (SAC) is the national association representing speech-language pathologists, audiologists,
and communication health assistants. SAC sets clinical and ethical standards to promote excellence in these professions.
- Comprehensive Audiological Assessment - $249. Tailored specifically to your unique needs, this assessment includes:
- Assessment of the outer, middle, and inner ear
- Advanced Audiological Diagnostics
- Tinnitus Assessment
- Audiological Interpretative Report for your physician, with specialist referral and procedure recommendations
We use safe and gentle ENT-approved methods, including micro-suction, curettage, and irrigation, for effective earwax removal.
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Custom Ear Plugs (Based on Your Ear Impression) - Starting at $275 per pair
- Perfect fit and exceptional comfort
- Variety of colors and materials to choose from
- Standalone ear impressions - $75 per impression
- Premium Bluetooth & Rechargeable Hearing Aids - Starting at $1495 per device. Includes:
- Three year Global Warranty
- Service Plan
- Annual Hearing Assessment
- Support from your Audiologist within one business day
- Hearing Aid Maintenance Kit (including filters, domes and brushes)
- Administrative Services- $100
- Forms/Questionnaires
- Medical Reports
- Hearing Screening
- Complimentary for patients over 65 years old
HEARING AID SERVICES
Hearing aids - How to choose the right one for you!
Hearing aids differ significantly in terms of price, size, special features, and how they're inserted into the ear. Our audiologist will help you select the ideal hearing aids based on your personal needs and criteria.
Hearing Aid Test Drive
Please take advantage of our unique Hearing Aids test drive program. You and your audiologist will select the optimal hearing aid pair you will take home. Take your time to decide if this is the right pair for you or if you want to try something else.
Second Opinion
Have you been recommended hearing aids after a recent test? Gain peace of mind with our Second Opinion Service. Our expert audiologists will review your results, provide personalized advice, and help you make the best decision. Many patients who seek a second opinion with us choose Ottawa Hears for our price and quality advantage.
Make a Difference in Our Community
From every audiology service provided, we donate to organizations like The Queensway Carleton Hospital, The Ottawa Hospital, CHEO Hospital, and local seniors' centres.
Our Manufacturers
Reimbursable By Most Providers (verify with your insurance)
Authorized 3rd Party Vendor For
CONTACT US
We are also serving retirement homes and long-term care facilities in the Greater Ottawa-Gatineau area.
400 March Rd #125
Kanata, ON
Phone: (343) 800-5909
Fax: (613) 707-3459
Hours: By Appointment
80 Michael Cowpland Dr
Ottawa, ON
Phone: (613) 599-3321
Fax: (613) 599-3366
Hours: By Appointment